FAQ's

1. What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and Apple Pay. All payments are securely processed to ensure a safe and smooth checkout experience.

2. How long will it take to receive my order?

Orders are typically processed within 1–3 business days. Standard shipping takes 5–7 business days, depending on your location. Expedited shipping options are available at checkout.

3. Can I track my order?

Absolutely. Once your order ships, you’ll receive a confirmation email with a tracking number. You can use it to track your package on our website or via the carrier’s tracking page.

4. What is your return policy?

We offer a 30-day return policy. If you’re not satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. Items must be unused, in original packaging.
To begin a return, contact: info@eshopbestco.com

5. Do you ship internationally?

Yes, we offer international shipping to many countries. Shipping fees and delivery times vary by destination. Please note that customs fees and import duties (if any) are the buyer’s responsibility.

6. How can I contact customer support?

We’re always here to help. If you have any questions about your order, shipping, or product details, our dedicated support team is ready to assist.

Email: info@eshopbestco.com

Support Availability: 7 days a week

Typical Response Time: Within 2–6 hours 

Your satisfaction is our priority. We aim to respond quickly — day or night.

7. Are your products covered by a warranty?

Yes. Most of our products include a one-year warranty covering manufacturing defects. If you experience any issues, reach out to our support team and we’ll make it right.

8. How can I stay updated on new products and promotions?

Join our email list to get updates on new arrivals, exclusive deals, and limited-time promotions. You can subscribe on our homepage.
Also, follow us on social media for behind-the-scenes content and more!

9. What should I do if I receive a damaged or defective item?

We’re sorry about that. Please email our support team right away with:

Your order number

Photos of the damage
We'll take care of it quickly with a replacement or refund.

10. Can I change or cancel my order after placing it?

If your order hasn’t been processed yet, we’ll do our best to make changes or cancel it.
Once it’s been processed or shipped, we may not be able to adjust it. Contact us ASAP at: info@eshopbestco.com